Srirangam Kuchi Maami Perumal Sevai

76 year old Kuchi Maami wades her way through a long crowd seeking Moksham at the feet of Lord Ranganatha

'Why do you come for Darshan Everyday' - HR & CE Official

The temple opens the gate at Naazhi Kettan Vaasal just 2 minutes before the Purapadu time forcing devotees to rush all at once for 'Purapadu Thodakkam'

It is rare to see an old lady following the rules and processes with such devotion as the 76 year ‘Kuchi Maami’, who has been in Srirangam for the last two decades.  She was married off as a teenager almost six decades ago to a man in the army and had to shift base to the North East. She faced many challenges in life including when a war broke out right in the middle of her pregnancy. When her husband passed away, she decided that it was time for her to be where she always wanted to be. And she let go everything (her daughter has been a working professional in the US and her granddaughter has been in a metro city) and shifted base to Srirangam.

She has had the happiest moments of her life in these two decades having dedicated this 2^nd half of her life entirely to Lord Ranganatha of Srirangam.

But in recent years it has not been a smooth ride for her at the temple. With the overall devotee crowd increasing dramatically in recent times, and more specifically with the original inhabitants making their way back to Srirangam, the temple has had to deal with this huge crowd both from within and outside. On Friday and over the weekend, the crowd swells even more making it almost impossible to manage. Add to this the number of VIPs (including a big number through the Kainkaryapakas and Sthalathars) dishing out cards and references for special and quick darshan. 

Meeting the Old Sincere Devotee

Many times this year, I ran into the lean and tall Kuchi Maami (she walks with a stick to assist her) since January.  Each time, she has revealed a fascinating aspect of her character but never has she compromised on the processes of the temple for darshan. During the Thai Brahmotsavam, she waited outside the locked gate near the Dwajasthambam, eagerly awaiting the unlocking of the gate but even as time neared the start of the Purapadu there was no sign of the high handed Superintendent.

She wailed in vain narrating the story of the times gone by, the number of ubayams she has done, the contributions she has made and how the current staffers at the gate with a few exceptions have taken power into their head and been treating devotees shabbily.

Denying Entry at Nazhi Kettan Vaasal

It so happened that on that day, the set of 25 devotees weren’t allowed inside the Naazhi Kettan Vaasal for the purapadu as the Superintendent of the day took the call. And the devotional enthusiasm and expectation of those limited number of devotees collapsed in that moment when the Superintendent took that shocking sudden decision.

Even the days that they allow entry into the Nazhi Kettan Vaasal for purapadu, they do so exactly two minutes before the start. Such is their arrogant presence at that entry point. Usually well ahead of the purapadu time, the moolavar sannidhi is closed for darshan. Hence, these devotees not numbering that many (never above 100 in the last many many years) can easily be allowed into the inner prakaram so they can position themselves for the Purapadu Thodakkam. 

In the last few years, there has never been an instance when the Superintendent at the gate has allowed the local devotees ahead of time for the purapadu. And when they finally allow ( just a couple of minutes ahead of the start), it is a mad rush of all the devotees  including the senior citizens in an eagerness to not miss the Thodakkam.

One wonders as to what they will lose if they allow the devotees 30 minutes ahead of time into inner prakaram especially when the moolavar sannidhi is closed. It is sheer ego of the power mongering superintendents who enjoy watching the devotees wait at that gate pleading him to open.

The same story at the Maasi Utsavam

It did not end there. The same story was repeated during the Maasi Theppotsavam as well. And the Kuchi Maami was there again. This time too she spoke about the times gone by and how a certain set of HR & CE staffers at this Nazhi Kettan Vaasal were so against the local devotees. I saw it all over again. This time I went up to the authorities to ask as to why the devotees were not allowed inside for the Purapadu Thodakkam. And the reply was a shocker ‘If you want, you alone may go in. Do not ask for others.’ I refused that day and remained outside asking once again the reason. The reply was even more shocking 'What is so special about going inside and having darshan at the start of the purapadu. The same Lord comes outside and he will be on the street as well. So you can darshan of him there for as much time as you want. No one will prevent you."

In that heated moment, he also asked if he could stop the entire ticket queue and get them into the free darshan queue so there is no distinction between any of them!!!

And thus the Maasi Utsavam passed.

And into Chitrai....

My tryst with Kuchi Maami seemed never ending as she was there once again at the wrong place at the right time (i.e when I was there!!!) – this time at the Chitrai Utsavam in the 2^nd week of May.  This time it was for the Moolavar Darshan during the 1^st half of the day. We both happened to stand in the same queue. As she stood right behind me, I suggested to her that I could try talking to the officials to see if they could allow her to bypass the long queue around the Santanu Mandapam and Gayathri Mandapam given her age and the walking stick that she held. Strong was the reply from her that left me stunned that morning.

‘I have seen this for long. Don’t try any such. They will give it back to you. I know all of them. They will not allow me. I do not want any favours from them despite my age. And she patiently walked along with me for the next half hour alongside the long queue to have darshan.’

We parted ways after the darshan but an hour later she was there sitting near the Kambathadi Anjaneyar. I went up to her to enquire as to why did not ask for special treatment both for her age as well as her being a two decades long regular at the temple. And in a long conversation with this writer she narrated the story of how life has been for her at the temple over the last two decades and how it is becoming increasing difficult and tedious for her to have darshan with the callous attitude of the HR & CE staffers at the Nazhi Kettan Vaasal and the vocal gestures made by some of the new comers at that gate.

‘All these years, I have paid the ticket at the counter and made my way through the process. There are some who show consideration (like Shri Anantharaman) for my age but there are others whose mind is always on money. It has been frustrating to repeatedly hear the same comment from those officials at the Nazhi Kettan Vaasal ‘Why do you come every day for darshan’ (She doesn’t seek favour, she does not use any special privilege, she pays for the darshan and yet she is disgusted to hear the typical comments from a few of these HR &CE officials frowning upon these daily visitors for moolavar darshan).

As young lady devotees pass by, she covers her face in  disgust ' I have never in these seven decades seen ladies wear such short dresses when coming to have darshan of the Lord. Is this the way to dress when you are visiting a temple to invoke the Lord's blessings.'

'I seek nothing from here except Moksham at the feet of Lord Ranganatha. I come here everyday with that as my only wish. For several decades, I have performed my role as a dutiful wife, a responsible mother and an adoring grandmother, got them into music and dance. What more can I do in this life. Now I visit Perumal and Thayar each day in the hope that he would grant my  wish of Moksham.'

It is not just the lack of understanding of devotees’ desire to have darshan of the Purapadu Thodakkam that is a bother. It is also the attitude of the officials including the Superintendent and the newer entrants manning the ticket counter showcasing their raw power to these devotees using rough language that is a worry as one watches in dismay the treatment meted out to the financially weak. 

The HR & CE reaction

The temple has under the current JC, Pon Jayaraman, allocated a specific hour in the day for senior citizens and locals. On a normal day, this crowd alone runs up to well over 500. Pon Jayaraman wants the devotees too to understand the view point of the temple and the challenges they face just in the same way that the devotees expect him to understand their view point.  

"It is a mammoth task to manage large local crowds running into several hundreds each day with most seeking a free and special entry for Moolavar darshan. This is even more so on purapadu days."

One can't but admire the sincerity of the JC in listening to the voice of the devotees and his prompt directions in taking corrective action but he is far away from the place of action, most of the time, and also has several more pressing issues at hand. 

While he does seem to provide repeated directions to allow entry, the important entry point is dominated by the Superintendent and his assistants who play a crucial role in allowing devotees for purapadu as well as for moolavar darshan. 

Jayaraman says that his hands are also tied by the fact that the entry point at the Gayathri Mandapam is so narrow that there is not much leeway and that at that point, everyone has to join the single line.

Despite all of these, the JC can definitely direct his staff to be more courteous to the devotees seeking darshan for purapadu and to those locals, especially in their treatment of the senior citizens. One hopes that into the future, more responsible, polite and understanding people at the Nazhi Kettan Vaasal will don the important role at that entry point and help the likes of Kuchi Maami have a more peaceful darshan.

(Kuchi Maami refused to be photographed saying that she has had enough photo shoots as the wife of the Army General)